Israel Post’s philatelic department has undergone several major changes in recent years, both in terms of its management and customer service. Today it is the philatelic service with by far the worst international customer service among those postal administrations issuing variable value stamps. Although perhaps the least of its problems, its failure in not informing customers of new issues of variable value stamps is a case in point; a typical example is the issue marking the 75 years of Independence (…)
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